How to get tested from home

The best time to purchase this test for stress-free travel is 5+ working days before your flight, to allow enough time for lab processing. If your flight is due to depart within 5 days, we recommend that you ask your airline about other testing options. We also recommend that you only purchase this test if your flight departs between Wednesday and Saturday, as UPS pickup services are limited on the weekends.

If you receive a positive result you should remain in self-isolation, and inform your healthcare provider of your result. You should follow the guidance provided by your local authorities.

If you develop emergency warning signs for COVID-19 get medical attention immediately. Emergency warning signs include*:

• Difficulty breathing or shortness of breath
• Persistent pain or pressure in the chest
• New confusion or inability to arouse
• Bluish lips or face

*This list is not all-inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.

The length of time between a person becoming infected with the type of coronavirus that causes COVID-19 infection and developing symptoms can vary. Symptoms usually develop between 2-14 days after being exposed to the virus, with the average length of time being about 5 days.

Please refer to your local authorities for the most up to date information on COVID-19 in your area. Local guidelines will include information about how to protect yourself and others from the coronavirus, and what to do if you become unwell.

For everyone’s safety LetsGetChecked uses a sample transport media which inactivates the virus (meaning it is no longer infectious), but preserves it for analysis. This means that the virus is deactivated or killed in the transport tube and so will protect anyone should it spill or get opened before arriving in the lab.

Following the release of your results, an official lab report will become available on your patient dashboard within your LetsGetChecked account.

This report will contain the details of the test performed, including:

• Infectious infection tested
• Testing date
• Results Summary
• Test provider

These include reverse-transcription polymerase chain reaction (RT-PCR) or transcription-mediated amplification (TMA) tests, gold-standard diagnostic tests for COVID-19.

These tests work by amplifying the amount of genetic material of the SARS-CoV-2 virus so that it can be detected and analysed by our team of clinical scientists within our lab.

Activating the test connects you to the unique alphanumeric barcode within your LetsGetChecked test kit. The laboratory cannot process your sample if the test kit is not activated and linked to you.

LetsGetChecked has a team of doctors who will review your order and results. Our nursing team is on standby throughout the testing process and, if you test positive, you will receive a call to discuss your results and treatment options.

Keeping your personal data secure is important to us. We use appropriate technical and organisational measures to ensure security and confidentiality of your information, and only share your information where required to deliver our products and services or where we have a legal basis to do so. All samples are disposed of following analysis.

Your samples are processed in the same labs used by primary care providers, hospitals, and government programs.

Sample collection kits are manufactured within our ISO 13485 accredited facility, the highest level of accreditation for medical devices.