Welcome to the Genetics Hub

LetsGetChecked works with a team of independent board-certified healthcare providers who will review test requests and approve eligible orders. This step is needed because certain jurisdictions require that a licensed healthcare provider authorize laboratory tests. In addition, under our laboratory’s CLIA and CAP accreditation, a licensed healthcare provider order is also required for the running of test samples. The healthcare provider will also review the test results of each LetsGetChecked customer completed by the lab.  

If you have ever received a stem cell, liver, or bone marrow transplant, we are unable to process your sample. These procedures could result in both you and your donor’s DNA being analyzed. This can make the results difficult to interpret or even inaccurate.

For patients undergoing chemotherapy, we ask that you wait at least 4 months until testing. This is because the chemotherapy medications in your body may impact the analysis of your sample, resulting in potentially inaccurate results.

For patients who have recently had a blood transfusion, we ask that you wait at least 6 weeks before testing. This is because patients who have had a blood transfusion will have donor DNA mixed in with their own for a while, so we ask that you wait at least 6 weeks for the donor DNA to be cleared.

Yes, all samples for the LetsGetChecked tests can be collected from the comfort of your own home. Once your test has been requested, allow up to one week to receive your sample collection kit. The kit contains instructions for collecting your sample and a free express return shipping envelope to deliver the sample to our laboratory for processing.

Your samples are processed in the same labs used by primary care providers and hospitals. LetsGetChecked laboratories are CLIA-approved and CAP-accredited, which are the standard of care for accreditation. Each genetic test method undergoes a rigorous performance testing and quality assessment process.Sample collection kits are manufactured within our ISO 13485 certified facility, the highest level of accreditation for medical devices.

LetsGetChecked engages with a team of independent, board-certified healthcare providers who have created expert support materials and detailed result breakdowns for your testing journey. A board certified healthcare provider will also review test requests, approve eligible orders and review test results. A board-certified geneticist reviews and approves genetic results. Our clinical team is on standby throughout the testing process. An appointment with a Genetic Counselor to discuss genetic testing prior to requesting a test and/or the results of your test can be made through LetsGetChecked. 

Activating the kit connects you to a unique alphanumeric barcode within your LetsGetChecked sample collection kit. The laboratory cannot process your sample if the kit is not activated and linked to you. During your kit activation, you will be asked questions about your health and family history which is important information for our team to analyze your results and inform your genetic counseling. Activating your kit also gives us an opportunity to present you with important consents and information about your test.  For certain tests, you may be required to provide information on your healthcare provider and your current medications.

Please ensure that the sample is collected and returned within 24 hours of collection using the carrier method provided within the sample collection kit. Each of our collection kits includes a prepaid shipping envelope to return your sample to the laboratory. Please do not collect or return samples on a Saturday or Sunday.  

Upon receiving your sample at our LetsGetChecked lab, DNA is extracted and run on one or more molecular assays in order to prepare it for analysis on a next generation sequencing (NGS) machine. After completing the laboratory processes, the results are analyzed by trained genetic specialists and reviewed by board certified healthcare providers before being reported out. After completing your testing, your DNA sample will be retained by LetsGetChecked in accordance with any applicable state and/or regulatory requirements, or to the extent we have a legal basis to retain it, such as with your consent.  If, at any time, you wish to have your sample destroyed, please contact support@letsgetchecked.com.

Please call (929)-376-0056 to speak with a LetsGetChecked representative.

Results from the LetsGetChecked myHealthRisk test are typically available within ~15-20 business days after the sample arrives in the laboratory. 

Yes, you can access your secure and confidential results as a downloadable PDF in your patient portal when the results are released.

Results will be released to your online secure password-protected account. For myGeneticScreen, you can request a call from a member of our clinical team or schedule a genetic counseling session with one of our genetic counselors if you would like to ask questions and understand actionable next-steps to take. For myPGx, once your myPGX results are ready, our healthcare team will reach out to you to discuss the test, its meaning, and how to proceed with your provider.

We encourage sharing your LetsGetChecked results with your healthcare providers. If you wish to share your results, you can do so by printing them or downloading a PDF copy of the official lab report from your dashboard.  For certain tests, you will be asked for your healthcare provider’s information so that your LetsGetChecked results can be sent directly to them with your consent.

Keeping your personal data private and secure is important to us. We maintain industry leading privacy and security programs aligned to the requirements of federal and state privacy and security laws and regulations. 

We use appropriate technical and organizational measures, such as encryption and enforcing minimum necessary data access controls, to protect the privacy, security and confidentiality of your information.

We only use and share your information where required to deliver our products and services or where we have a legal basis to do so, such as with your consent. Depending on your residency you also have a range of privacy rights, such as to access a copy of your information, or to opt out of activities that you may have previously consented to.

For further information about our privacy and security practices and your privacy rights, please see our online privacy policy or feel free to contact our Data Protection Officer at DPO@LetsGetChecked.com.

Federal legislation known as the Genetic Information Nondiscrimination Act of 2008, or 'GINA,' safeguards individuals from discrimination when seeking health insurance or employment opportunities. It's important to note that these protections do not encompass life insurance or disability matters. GINA exclusively safeguards residents of the United States. Additional information can be located at ginahelp.org.