We offer Levothyroxine to treat hypothyroidism (underactive thyroid). In order to supply this medication, our healthcare providers will assess your symptoms and review your blood test results. If the healthcare provider recommends prescription medication as part of your treatment plan, depending on the state in which you reside, the prescription order will be sent to your home or to a local pharmacy of your choice. The cost of medication is not covered in the cost of the consultation.

Patient safety is our priority and consequently this program is not suitable for everyone. Reasons why this may not be suitable for you include:

You are under the age of 18.

You have been diagnosed with certain medical conditions. Examples include heart disease or a coexisting endocrine disorder.

You are pregnant.

Our providers will be able to provide more information about eligibility for this program.

Hypothyroidism (underactive thyroid) is very common and affects 5% of people aged 12 years and older in the US*. Hyperthyroidism (overactive thyroid) is less common and affects 1% of people aged 12 years and older in the US**.

Thyroid disease can be caused by a number of things. The most common cause is autoimmune conditions where the body produces antibodies that cause either too much thyroid hormone to be produced (such as in Graves disease) or too little (such as in Hashimoto’s thyroiditis).

Other causes of thyroid disorders include inflammation of the thyroid gland, certain medications, pregnancy, thyroid nodules, and previous surgery or radiation therapy on or near the thyroid gland.

*Patil N, Rehman A, Jialal I. Hypothyroidism. In: StatPearls [Internet]. StatPearls Publishing; 2020. Updated August 10, 2020. Accessed January 5, 2021. www.ncbi.nlm.nih.gov/books/NBK519536

**De Leo S, Lee SY, Braverman LE. Hyperthyroidism. Lancet. 2016;388(10047):906–918. doi:10.1016/S0140-6736(16)00278-6

Anyone can develop a thyroid disorder but there are certain risk factors for thyroid disease. Thyroid disease most commonly affects women and those who are older than 60 years of age. 

At any age, you are more likely to develop hypothyroidism if you:

Have had treatment for a thyroid disorder in the past

Have a family history of thyroid disease

Have other health problems including celiac, diabetes, rheumatoid arthritis, lupus, pernicious anemia, and Sjogren’s syndrome 

Have been pregnant in the last 6 months

Are taking certain medications, including some heart, psychiatric, and anti-cancer medications 

At any age, you are more likely to develop hyperthyroidism if you:

Have a family history of thyroid disease

Have other health problems including diabetes, pernicious anemia, or problems with your adrenal glands

Have been pregnant in the last 6 months

Smoke cigarettes

First, you’ll need to download the free LetsGetChecked app and complete a digital patient intake form to tell the clinical team what you need help with. If you’re new to LetsGetChecked, we’ll ask you to fill out your personal health record with a few additional details like date of birth, medications, and allergies. Once you make your payment, we’ll send your details to our clinical team for review. The healthcare provider will message you via our secure messaging platform. When the healthcare provider has prepared your consultation summary, we’ll send you an email to let you know it’s available in your LetsGetChecked app. Your summary will contain the healthcare provider's notes and a personalized treatment plan, such as a prescription for medication or an at-home test.

The cost of a virtual consultation is $49. This price includes the healthcare provider's consultation and assessment, and a personalized treatment plan if needed.

Each virtual consultation covers the consultation assessment and treatment plan for one condition only.

The healthcare provider will typically review your information and respond within 24 hours if you submit your digital patient intake form during business hours Monday to Friday. If you submit your intake over the weekend or on public holidays, healthcare providers will respond once business hours resume as normal. Once a digital patient intake has been completed, providers will respond within 3 days.

You will receive a secure message on your LetsGetChecked App dashboard and an email to notify you that your provider has messaged you.  

To view your message, simply sign into your account using the LetsGetChecked App and click the message icon in the top right corner of your dashboard home screen.

After your consultation, the healthcare provider will prepare a plain-language consultation summary and a personalized treatment plan. This consultation summary will be available for you to download for your personal records or to share with other healthcare providers. If the treatment plan involves a prescription, depending on the state in which you reside, the prescription order will be sent to a retail pharmacy of your choice. The cost of medication is not covered by the cost of the consultation. If the treatment plan involves a health test, you will be able to purchase this test through your LetsGetChecked app. Check the ‘When to Test’ section on our website for more information about your specific test.

Keeping your personal data secure is important to us. We use appropriate technical and organizational measures to ensure security and confidentiality of your information, and only share your information where required to deliver our products and services or where we have a legal basis to do so. All samples are disposed of following analysis.

We don't accept insurance at this time. We accept many Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) cards. They can be used in the same way that a debit or credit card would be used at checkout. Since LetsGetChecked is not currently an in-network provider, prescriptions issued by LetsGetChecked may not be covered by your plan. If you have concerns about prescription drug coverage or device coverage, please make your healthcare provider aware of this during your virtual consultation. Please consult with your health insurance carrier for additional details on your specific plan coverage and/or reimbursement rules.