When reviewing treatment options, our providers will consider many factors including your symptoms, any medical conditions, and if you are currently taking any medications. 

For cold and flu symptoms, our providers may recommend over-the-counter medications, such as fever reducers and decongestants.

If you have high blood pressure or other medical conditions, our providers will review what medication would be most suitable based on your individual requirements.

Patient safety is our priority and consequently, certain meditation may not be suitable for everyone. Reasons why this may not be suitable for you include: 

lung cancer

uncontrolled COPD

severe asthma

those on continuous oxygen therapy

pregnancy

Please be aware that this list is not exhaustive.

Influenza (flu) and the common cold are both contagious respiratory illnesses, but they are caused by different viruses. Flu is caused by influenza viruses only, whereas the common cold can be caused by a number of different viruses. 

Because colds and flu share many symptoms, it can be difficult to tell the difference between them based on symptoms alone. 

Cold symptoms are usually milder than the symptoms of flu. Some people who have flu may experience complications such as pneumonia. People at higher risk of flu complications include adults aged 65 years and older and people with certain medical conditions such as asthma, diabetes and heart disease. The best way to prevent flu is by getting a flu vaccine each year.

First, you’ll need to download the free LetsGetChecked app and complete a digital patient intake form to tell the clinical team what you need help with. If you’re new to LetsGetChecked, we’ll ask you to fill out your personal health record with a few additional details like date of birth, medications, and allergies. Once you make your payment, we’ll send your details to our clinical team for review. The healthcare provider will message you via our secure messaging platform. When the healthcare provider has prepared your consultation summary, we’ll send you an email to let you know it’s available in your LetsGetChecked app. Your summary will contain the healthcare provider's notes and a personalized treatment plan, such as a prescription for medication or an at-home test.

The cost of a virtual consultation is $49. This price includes the healthcare provider's consultation and assessment, and a personalized treatment plan if needed.Each virtual consultation covers the consultation assessment and treatment plan for one condition only.

The healthcare provider will typically review your information and respond within 24 hours if you submit your digital patient intake form during business hours Monday to Friday. If you submit your intake over the weekend or on public holidays, healthcare providers will respond once business hours resume as normal. Once a digital patient intake has been completed, providers will respond within 3 days.

You will receive a secure message on your LetsGetChecked App dashboard and an email to notify you that your provider has messaged you.  

To view your message, simply sign into your account using the LetsGetChecked App and click the message icon in the top right corner of your dashboard home screen.

After your consultation, the healthcare provider will prepare a consultation summary and personalized treatment plan. This will be available for you to download for your personal records or to share with your employer and other healthcare providers.

We don't accept insurance at this time. We work to keep our tests as affordable as possible and our test costs are generally lower than the costs incurred from a trip to a healthcare provider.